FAQ

1. Where are you based?
   Our company is a USA corporation, however, our key development team is located in central Ukraine.
2. Do you work with companies in the USA/Europe?
   Yes, 75% of our clients are from the USA, about 20% are from Europe. The rest are from other parts of the world. We can work with any client as long as we can work in English.
3. What are the benefits of outsourcing the development of my project?
   By trusting your project to us, you get a reliable and experienced partner, bringing you a wealth of expertise not only in a wide array of technical matters but also in product design. You get a well-organized team who has been working with great efficiency over the last 15 years and covers a wide area of subjects.
4. How do I know that you are a good fit for my project?
   The best way is to contact us with the details of your project so we can assess the project requirements, tech stack, resources, timeframe, and format of cooperation. We would be more than happy to provide our client references on projects similar to yours.
5. How much will it cost to develop a project?
   We offer great value for the service and expertise we provide. We use two models: fixed-price or a dedicated team. The fixed price model requires fairly detailed project specifications, but you get an accurate estimate of cost and time. With a dedicated team model, you will know your monthly cost of the team and it’s up to you for how long you need the team. The team size and composition can be adjusted based on your current goals.
6. What if I don’t have detailed project specifications?
   We will always strive to provide you with at least a high-level estimate even with little information. However, our team has extensive experience in taking our clients through a project discovery phase. As a result of this phase, we provide project specifications and an accurate estimate, feature by feature.
7. What does a discovery phase include?
   During the discovery phase we run a series of interviews with you to learn about your project, we determine the ultimate goal of the project, all user roles, all user actions, we create flowcharts, user stories, wireframes for all key pages, architecture diagrams and even a clickable prototype. Most importantly, we help you validate your idea and come up with the best technology and the most cost-efficient way to implement your idea.
8. How long does a discovery phase take and how much it costs?
   Discovery phase length and cost depend on the size of the project, for smaller projects and MVPs it takes 2-3 weeks and it costs a fraction of the expense of fixing a project that wasn’t planned well.
9. Do you offer just development services?
   We offer all services required to turn a great idea into a product that your clients will love. From ideation, discovery, and prototype phase, to app design, development, launch, support, and marketing consultation. This is achieved through the work of experienced BAs, PMs, developers, designers, QAs, and online marketing professionals in our team.
10. What happens after the app is launched? Do you provide any support?
    We offer maintenance and support contracts in the volume required for the project, so we are there to help you grow your project, keep it secure, stable, and bug-free.
11. How will I communicate with your team as you work on my project? Do you use Agile?
    Good communication is a must-have attribute of any successful project. Every project has a dedicated project manager who will become your main point of contact and organizes the team around him/her. We strive to establish regular weekly calls with the stakeholders, we hold daily internal meetings with the development team and we do a demo and progress review every 2 weeks on most projects so you always know how your project is progressing.
12. How can I make sure I get high-quality results?
    We have a high retention rate of our staff with a high seniority level. Additionally, we use a dedicated QA team that creates and executes test cases covering all of the functionality of the project. We also offer a wide variety of automated tests to make sure your project is stable on various phases of development and deployment.
13. What forms of payments do you support?
    We support all commonly used forms of payment - wire transfers, ACH, credit\debit card payments.
14. What do I do next?
    Use any of the contact forms on the website to get in touch with us and we will find the best way to move forward and review your project.