FAQ
Does cyber liability insurance actually cover smart building incidents, or is it mostly useful for data breaches?
Mostly data breaches. Standard cyber policies typically exclude physical damage, while property policies increasingly carry cyber exclusions. Coverage gaps are common and growing. Before renewing either policy, map exactly what your BMS-related exposure looks like and ask your broker directly where it falls.
At what point does a smart building portfolio justify hiring a dedicated OT security person versus outsourcing it?
Portfolio size, asset complexity, and regulatory exposure are the main factors. A single managed property rarely justifies a hire. A portfolio with enterprise tenants, regulated sectors, or NIS2 obligations likely does. Most mid-size operators sit between the two and do well with a specialized managed service.
How do smart building security requirements typically show up in commercial lease negotiations?
Increasingly, enterprise and public-sector tenants are asking for network segmentation guarantees, vendor access policies, and incident notification timelines as lease conditions. It is still not universal, but the trend is moving fast enough that having a documented security posture is becoming a leasing asset, not just a risk management one.
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